Effective Date: 6 February 2026
Last Updated: 6 February 2026
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights when you use SnapSale.
By using SnapSale.co.zw, our mobile app, or our services, you agree to this Privacy Policy.
SnapSale is operated by Snaprise (Private) Limited, a company registered in Zimbabwe.
We only collect information we need to operate SnapSale properly.
Full name
Email address and phone number
Delivery address
Payment-related details (processed securely by payment providers)
Account login details
Reviews, messages, and customer support communications
IP address and device information
Browser type and operating system
Pages visited and actions on the Platform
Cookies and similar technologies
We use your information to:
Process and deliver your orders
Take and confirm USD payments
Communicate about your orders, deliveries, and refunds
Provide customer support
Prevent fraud and unauthorized activity
Comply with legal and regulatory requirements
Improve SnapSale’s services and user experience
Send marketing messages (only where permitted or with your consent)
SnapSale does not store full card or bank details.
Payments are processed through secure, licensed payment providers.
All transactions are conducted exclusively in USD.
Financial records are kept only as required by law (ZIMRA, RBZ).
We do not sell your personal data.
We may share your information with:
Delivery and courier partners
Payment processors
Third-party sellers (only what’s necessary to fulfil your order)
IT and security service providers
Regulators or law enforcement, where legally required
All third parties are required to protect your data.
When you buy from a third-party seller:
The seller receives only the information needed to fulfil your order.
Sellers must comply with Zimbabwe’s Data Protection Act.
SnapSale monitors compliance but is not responsible for sellers’ independent data practices.
We use cookies to:
Keep you logged in
Remember preferences
Improve site performance
Analyse usage
You can control cookies through your browser settings.
We use reasonable technical and organisational measures to protect your data, including:
Secure servers
Encrypted connections
Restricted access to personal data
Regular system monitoring
No system is 100% secure, but we work hard to protect your information.
We keep your information only:
As long as your account is active
As needed to provide our services
As required by Zimbabwean law and regulations
When no longer needed, data is securely deleted or anonymised.
Under the Zimbabwe Data Protection Act, you have the right to:
Access your personal information
Request correction of incorrect data
Request deletion of your data (where legally possible)
Object to certain types of processing
Withdraw marketing consent at any time
To exercise these rights, contact us using the details below.
We may send you promotions or offers.
You can opt out at any time via unsubscribe links or by contacting us.
We do not send spam.
SnapSale is not intended for children under 18 without parental consent. We do not knowingly collect children’s personal data.
Some service providers may store or process data outside Zimbabwe. Where this happens:
We ensure appropriate safeguards are in place
Data is protected to standards required by Zimbabwean law
We may update this Privacy Policy from time to time. Important changes will be communicated through the Platform or email.
If you have questions or concerns about your privacy:
SnapSale (Snaprise Private Limited)
📧 support@snapsale.co.zw
By using SnapSale, you trust us with your information. We take that responsibility seriously and are committed to protecting your privacy while delivering a safe, convenient shopping experience.
